The IT Man

The IT Man

First Line’s IT Site Support Engineer Richard Woodwards is a walking, talking history of 40 years of business computing. Pinning Richard Woodwards down for an interview is not easy. As an IT Support Engineer, he is almost perpetually out and about, visiting client...
The secret pleasure of the Christmas duty roster

The secret pleasure of the Christmas duty roster

The Firstline IT Oxford engineers will be available to solve your IT problems over Christmas – but don’t worry: they enjoy it. In case you feel guilty about calling the duty engineer over Christmas – don’t! Some of First Line’s engineers will be in the office during...
How to keep cyber-safe at Christmas

How to keep cyber-safe at Christmas

Cybercriminals know how to exploit Christmas-shopping anxiety. Don’t let these criminals target you. The countdown to Christmas has started, and you’re feeling stressed. One half of your mind is still worrying about what to get your Great Aunt,  while the other half...

Firstline IT’s Spanish Outpost

As far as we’re concerned, the Eurozone crisis that started in 2009 had one upside – it brought us senior network engineer Rafael Marti. A gifted technician from Valencia, Spain, Rafael came to the UK when the Spanish economy was at its lowest ebb. He joined Firstline...