Keeping your IT system safe from attack

If you’ve ever watched Chloe O’Brian hacking easily into the White House, global terrorist networks, or London’s CCTV, you might just wonder how your own IT systems might fare in a similar situation. True, unless you have recently tried to take control of half a dozen...

We’ve changed our name

We are delighted to announce that we are changing the name of the company from Firstline Support to Firstline IT. This name change reflects the significant expansion of our business activities, which now include IT consultancy and implementation of cloud services,...

Buy your server one mailbox at a time

Too small to host your own Microsoft Exchange server but fed up with POP mailboxes? Never fear: at Firstlinewe are now offering Microsoft Exchange online to customers on a mailbox-by-mailbox basis. This is a hosted business email service that allows you to access your...

Back-up to your back-up

We host your servers so that if something happens to your premises (fire, flood, power-cut) your IT will keep on going. But what, you may ask, would happen if disaster struck our premises? The answer is that we would just flick a switch and all our services, including...
Outsourcing IT Support vs Internal IT Resource

Outsourcing IT Support vs Internal IT Resource

So your business is growing which is great but whatever sector you’re in, your IT team infrastructure is critical to your business’ success. and you might be thinking about employing an external  IT support company or employing someone in-house to do full-time...
Small Business IT: What can go wrong

Small Business IT: What can go wrong

For the benefit of forward-thinking managers everywhere, here’s our list of the top six IT problems your business might encounter – and how to guard against them: 6 Small Business IT Problems And The Solutions 1. Loss of an internet connection The worst small...