by Equity Networks | Jun 20, 2017 | IT support
In the interests of transparency we have to admit that our upgrade to Footprints, our service desk software, didn’t go quite as smoothly as planned. It turned out to be a fairly major transition, rather than the incremental improvements that we’re more used to, so it...
by Equity Networks | Jun 7, 2017 | IT support
Microsoft Surface Brings Style To Office Computing Is the Microsoft Surface here to change the BYOD game? With the explosion of mobile technology and the ubiquity of wifi access in homes around the country, business technology has increasingly become seen as an aging...
by Equity Networks | Apr 27, 2017 | IT support
We’re always on the end of a phone or an email link – but there’s now another way to contact us for technical help or advice, or to set up a meeting. We have installed a ‘Chat’ feature on our website that will connect you directly to Operations Director John Crozier...
by Equity Networks | Mar 6, 2017 | IT support
(This is the second part of a two-part series reviewing Office 365 premium for small businesses and the need for IT Support. Part 1: Is Office 365 The Only Way?) Working with an IT support company and looking further than Microsoft Office 365 may help with the...
by Equity Networks | Mar 6, 2017 | IT support
(This is the first in a two-part series reviewing Office 365 premium for small businesses and the need for IT Support. Part 2: Is Office 365 The Only Way?) Office 365 Premium has fundamentally changed the market for small business IT – but don’t be trapped into...
by Equity Networks | Feb 17, 2017 | Back-up, IT support
At Firstline IT we have seen an increasing number of ransomware attacks on our clients over the years. Each attack was devastating to the individual company involved at the time, although in all but one case we were able to recover all the data without paying the...
by Equity Networks | Feb 8, 2017 | IT support
IT support covers a range of services that help you and your staff deal with day-to-day technical problems and keep your IT systems working. Typical IT support services include: Help desk services If something goes wrong with a computer, you can put a call (or an...
by Equity Networks | Mar 14, 2016 | IT support
Simple ways to protect your business from cyber criminals A guest contribution from Matt Powell of Broadband Genie No matter the size of your business, online security is vital. Not just to protect your business and employees, but also any customer data you may hold...
