by Equity Networks | Aug 9, 2017 | IT support
It looks like this. That is, it looks like this when the complete set of hardware for the office, including cables, PCs, telephone handsets, and mouses (or is it mice?), is first delivered to the Firstline offices in Oxford. The Firstline engineers then get to work...
by Equity Networks | Jul 10, 2017 | IT support
Recent research from management consultancy PwC has revealed that the gender gap in technology starts young, with only 3% of women students saying that the sector would be their first choice for a career. Why is this? Partly it is down to the smaller proportion of...
by Equity Networks | Jul 6, 2017 | IT support
The cause of British Airways’ disastrous IT outage last month has not yet been precisely determined. But the consequences are all too clear: 726 flights were cancelled, leaving at least 75,000 passengers stranded and the airline facing a bill of at least £80 million....
by Equity Networks | Jun 20, 2017 | IT support
In the interests of transparency we have to admit that our upgrade to Footprints, our service desk software, didn’t go quite as smoothly as planned. It turned out to be a fairly major transition, rather than the incremental improvements that we’re more used to, so it...
by Equity Networks | Jun 7, 2017 | IT support
Microsoft Surface Brings Style To Office Computing Is the Microsoft Surface here to change the BYOD game? With the explosion of mobile technology and the ubiquity of wifi access in homes around the country, business technology has increasingly become seen as an aging...
by Equity Networks | May 15, 2017 | Telecoms
Everyone at Firstline IT knows about John Crozier’s attachment to his Windows phone. If you watch him at work, you can see why he loves it. The integration with Microsoft’s products is seamless, meaning that he can edit documents on his phone, save them easily to...
by Equity Networks | Apr 27, 2017 | IT support
We’re always on the end of a phone or an email link – but there’s now another way to contact us for technical help or advice, or to set up a meeting. We have installed a ‘Chat’ feature on our website that will connect you directly to Operations Director John Crozier...
by Equity Networks | Apr 18, 2017 | Security
The latest cyber-scam to hit the headlines is smishing, in which fraudsters gain access to your electronic banking details through a text message that appears to come from your bank. The reason it is in the news is that Santander has refused to refund more than...
