by Equity Networks | Sep 21, 2017 | Client stories
This Saturday, 24 September 2017, Firstline IT Operations Director John Crozier and his family will be joining in the Oxford Memory Walk to raise funds for the Alzheimer’s Society. John writes movingly about the disease: ‘With three children of our own all growing up...
by Jeff Wiblin | Sep 3, 2017 | Support
Microsoft recently announced that their support for Office 2007 will end in October 2017. That’s next month, folks. In many ways, Office 2007 was a revolutionary package from Microsoft. It was the first Office suite to feature the ‘ribbon’ style...
by Equity Networks | Aug 9, 2017 | IT support, Security
Firstline IT Managing Director Barrie Giles says that small businesses should not panic about the new EU data protection rules, but could take steps to make sure they are not caught out by legislation aimed at large multinationals. I am writing this blog from the...
by Equity Networks | Aug 9, 2017 | IT support
It looks like this. That is, it looks like this when the complete set of hardware for the office, including cables, PCs, telephone handsets, and mouses (or is it mice?), is first delivered to the Firstline offices in Oxford. The Firstline engineers then get to work...
by Equity Networks | Jul 10, 2017 | IT support
Recent research from management consultancy PwC has revealed that the gender gap in technology starts young, with only 3% of women students saying that the sector would be their first choice for a career. Why is this? Partly it is down to the smaller proportion of...
by Equity Networks | Jul 6, 2017 | IT support
The cause of British Airways’ disastrous IT outage last month has not yet been precisely determined. But the consequences are all too clear: 726 flights were cancelled, leaving at least 75,000 passengers stranded and the airline facing a bill of at least £80 million....
by Jeff Wiblin | Jun 26, 2017 | CRM
Before the internet, marketing was a comparatively simple affair. These days, consumers have so many options at their fingertips that it can often be difficult for smaller businesses to stand out from the crowd. Where there used to be a gap between your business and...
by Equity Networks | Jun 20, 2017 | IT support
In the interests of transparency we have to admit that our upgrade to Footprints, our service desk software, didn’t go quite as smoothly as planned. It turned out to be a fairly major transition, rather than the incremental improvements that we’re more used to, so it...
by Jeff Wiblin | Jun 8, 2017 | Network Security
The WannaCry ransomware attack of May 2017 If you read the news then you’ll no doubt be aware of the malicious ransomware attack that hit the NHS last month. The ‘WannaCry’ ransomware hit Britain’s health service hard and impacted businesses...
by Equity Networks | Jun 7, 2017 | IT support
Microsoft Surface Brings Style To Office Computing Is the Microsoft Surface here to change the BYOD game? With the explosion of mobile technology and the ubiquity of wifi access in homes around the country, business technology has increasingly become seen as an aging...
