by Equity Networks | May 15, 2017 | Telecoms
Everyone at Firstline IT knows about John Crozier’s attachment to his Windows phone. If you watch him at work, you can see why he loves it. The integration with Microsoft’s products is seamless, meaning that he can edit documents on his phone, save them easily to...
by Equity Networks | Apr 27, 2017 | IT support
We’re always on the end of a phone or an email link – but there’s now another way to contact us for technical help or advice, or to set up a meeting. We have installed a ‘Chat’ feature on our website that will connect you directly to Operations Director John Crozier...
by Equity Networks | Apr 18, 2017 | Security
The latest cyber-scam to hit the headlines is smishing, in which fraudsters gain access to your electronic banking details through a text message that appears to come from your bank. The reason it is in the news is that Santander has refused to refund more than...
by Equity Networks | Mar 24, 2017 | Back-up
A hacker or group of hackers calling themselves ‘Turkish Crime Family’ are claiming to be able to hold technology giant Apple to ransom – threatening to wipe millions of iPhones and iPads of all their data unless Apple pays them a ransom. They claim to have a cache of...
by Equity Networks | Mar 6, 2017 | IT support
(This is the second part of a two-part series reviewing Office 365 premium for small businesses and the need for IT Support. Part 1: Is Office 365 The Only Way?) Working with an IT support company and looking further than Microsoft Office 365 may help with the...
by Equity Networks | Mar 6, 2017 | IT support
(This is the first in a two-part series reviewing Office 365 premium for small businesses and the need for IT Support. Part 2: Is Office 365 The Only Way?) Office 365 Premium has fundamentally changed the market for small business IT – but don’t be trapped into...
by Jeff Wiblin | Feb 20, 2017 | Cloud
Faster to implement, faster to see returns Once a CRM cloud account is activated you’re ready to go – there’s no need to separately install software on servers or client PCs. Which means that you can quickly begin personalising the database, inputting your data,...
by Equity Networks | Feb 17, 2017 | Back-up, IT support
At Firstline IT we have seen an increasing number of ransomware attacks on our clients over the years. Each attack was devastating to the individual company involved at the time, although in all but one case we were able to recover all the data without paying the...
by Equity Networks | Feb 8, 2017 | IT support
IT support covers a range of services that help you and your staff deal with day-to-day technical problems and keep your IT systems working. Typical IT support services include: Help desk services If something goes wrong with a computer, you can put a call (or an...
by Jeff Wiblin | Jan 31, 2017 | Cloud
#1 Technology synchronicity Smartphones and tablets are a feature of the modern IT landscape, and they’re not going anywhere. More and more employees are using one or both of these, in addition to their desktop and/or laptop, to access email, calendars and...
