by Jeff Wiblin | Jan 9, 2017 | Telephony
Hardware and setup If you haven’t yet got a business telephony system, the start-up costs can be significant. The upfront costs of buying a PBX, setting up leased lines and equipment like interface cards can run into the thousands. The same is true if you’re upgrading...
by Jeff Wiblin | Dec 21, 2016 | Office 365
1. Yes, it is suitable for you When a product is as powerful as this one, it can seem like it’s only designed for huge businesses, with huge workforces and even bigger budgets. But actually, as you’ll see from some of the other points on this list,...
by Jeff Wiblin | Dec 12, 2016 | Cloud
If you do, feel free to skip over this paragraph. If not, or if it’s a spreadsheet, here’s a quick overview of CRM, and why it’s a hugely valuable asset for your business: CRM stands for Customer Relationship Management, and it’s one of the most vital tools in your...
by Jeff Wiblin | Nov 22, 2016 | Office 365
At a very basic level, Microsoft Office is software that you purchase outright, while Office 365 is a subscription service. The key differences between Office 365 and Office 2016 are in the costs, features, and benefits of the different options. Devices When you buy...
by Jeff Wiblin | Nov 3, 2016 | Cloud, Telephony
One area where small businesses are starting to get more involved in, is using cloud-hosted telephony solutions. If you’re not sure you’re ready for that yet, read our post on 4 signs it’s time to move your telephony to the cloud. If you are thinking about migrating,...
by Jeff Wiblin | Oct 17, 2016 | Network Security
Start with your employees Your employees are your first line of defence when it comes to email security. Hacking is only one way of gaining data – social engineering is a form of hacking that involves using information about people to convince them that the...
by Jeff Wiblin | Sep 16, 2016 | Network Security
Email We have a whole separate post planned to discuss secure email, as it’s a big topic in its own right, but here is a quick preview of some of what we’ll be covering: Your users are your first line of defence – train them in using email...
by Jeff Wiblin | Sep 6, 2016 | CRM
Get your team on board Start by reviewing what you currently do – do your team track leads in a spreadsheet? Do you use an outdated solution? Show your staff the benefits of a new CRM – things like ease of access, collaboration, reliability, the ability to...
by Jeff Wiblin | Aug 25, 2016 | Cloud
It’s not an all or nothing proposition – you can use some cloud services and stick to on-premise solutions for some things, so there’s no harm in being selective in what you choose to adopt. One area where cloud services can help any sized business is telephony....
by Jeff Wiblin | Aug 22, 2016 | Cloud
But there are always questions and concerns about investigating new technologies and services. We’ve compiled a few of the most common concerns that small business owners raise with us. #1 Do I have to upgrade all my equipment? It depends, but generally no, you really...
