Rachael brings a new perspective to IT support

Some of the first people whose calls to Firstline IT were answered by a female voice were so startled they assumed that they had got the wrong number. Little did they know that IT Services Administrator Rachael Farnsworth is not only a woman, but a Theology graduate...

Keeping your IT system safe from attack

If you’ve ever watched Chloe O’Brian hacking easily into the White House, global terrorist networks, or London’s CCTV, you might just wonder how your own IT systems might fare in a similar situation. True, unless you have recently tried to take control of half a dozen...

We’ve changed our name

We are delighted to announce that we are changing the name of the company from Firstline Support to Firstline IT. This name change reflects the significant expansion of our business activities, which now include IT consultancy and implementation of cloud services,...

Buy your server one mailbox at a time

Too small to host your own Microsoft Exchange server but fed up with POP mailboxes? Never fear: at Firstlinewe are now offering Microsoft Exchange online to customers on a mailbox-by-mailbox basis. This is a hosted business email service that allows you to access your...

Back-up to your back-up

We host your servers so that if something happens to your premises (fire, flood, power-cut) your IT will keep on going. But what, you may ask, would happen if disaster struck our premises? The answer is that we would just flick a switch and all our services, including...